Terms & Conditions
Brokerage Service
Azuréal arranges exclusive yacht charters on behalf of and in the name of selected partner companies.
The charter agreement is concluded solely between the yacht operator (hereinafter “Charter Partner”) and the client (hereinafter “Guest”).
Azuréal is not a contractual party to the charter agreement and bears no responsibility for the execution or quality of the charter service provided.
Booking & Contract Formation
By submitting a request – via our website, by email or in person – you authorize us to provide a tailored offer from one of our trusted Charter Partners.
A binding contract is only formed once the Charter Partner issues a written booking confirmation.
The terms and conditions of the respective Charter Partner become part of the agreement.
Payment
Payments are processed on behalf of the Charter Partner.
– A deposit is due within 5 days after contract confirmation.
– The remaining balance must be paid no later than 6 weeks before the charter date.
Azuréal is authorized to collect payments on behalf of the Charter Partner.
Guest Responsibilities
All obligations relating to the charter – including licensing, conduct on board, due care, damage reporting and return of the yacht – are defined solely in the contract with the Charter Partner.
Azuréal is not responsible for their enforcement but remains available for guidance and support.
Cancellation & Rebooking
Cancellation or rebooking is only possible according to the Charter Partner’s terms.
While we always aim to assist in finding flexible solutions, refunds cannot be guaranteed.
We strongly recommend travel cancellation and security deposit insurance.
Liability of Azuréal
Our liability is limited to:
– the careful selection and arrangement of charter experiences,
– and only in cases of willful misconduct or gross negligence.
We accept no liability for changes, defects, or non-performance on the part of the Charter Partner.
Jurisdiction & Applicable Law
All claims arising from the brokerage relationship are subject to the law applicable at the Broker’s place of business.
The place of jurisdiction, where legally permissible, is also the Broker’s place of business.
Claims arising from the charter agreement itself are governed by the terms and jurisdiction of the respective Charter Partner.or rebooking is only possible according to the Charter Partner’s terms.
While we always aim to assist in finding flexible solutions, refunds cannot be guaranteed.
We strongly recommend travel cancellation and security deposit insurance.